Reference

Privacy Policy for Your bos01 Account

Our privacy policy explains what we collect, why we keep it, and how you can ask for changes from the same account path you use to open a…

Account dataCookie signalsChange requestsLocal law
bos01 Privacy Policy for Your bos01 Account
CONTACT PATHS

How to Reach Privacy Support

If you need help with this policy, our live chat, email, and contact form all reach the same privacy team.

Live chat Open live chat from your account area for access, correction, or deletion requests.
Email Email [email protected] when you want a written trail for your request.
Contact form Use the contact form if you cannot reach the account inbox.
DATA CARE

How We Handle Your Data

We treat privacy as part of account service, not a separate layer. That means we keep only the records needed for login, support, cookie behavior, and payment reconciliation…

Data we collect

We keep the details you enter at registration, your login time, device type, browser language, and the payment rail you…

Cookies and device signals

Our cookie files remember your session, screen choice, and recent pages so you do not re-enter them each time.

Account security

Keep your password private and use an email or phone number you control.

Record retention

We keep records only as long as needed for account service, dispute handling, tax checks, and legal duties.

Request changes

You can ask us to correct profile details, update contact info, or close a profile through live chat or email.

Local-law access

Access to our services depends on local law and is available only where local law permits.

Questions About Data and Access

These are the questions we get most often before and after account opening. We keep the answers focused on what we store, how long we keep it, who can see it, and how you can ask for a change or closure. The same process applies on mobile or desktop, and any access or eligibility point depends on local law and is available only where local law permits.

We collect the details you send at sign-up, login records, device and browser signals, support messages, and the payment reference attached to DANA, OVO, GoPay, or QRIS. We use them to run the account and resolve questions.

Yes. Send us the update through live chat or email, and we will check the request against the account record. For ownership changes, we may ask for a short verification step before we edit the file.

We keep records only for the time needed to manage the account, answer disputes, meet tax duties, and follow local law. After that period, we remove or anonymize data that no longer needs to stay linked to you.

Yes. Cookies help us remember your session, basic settings, and recent pages on Chrome, Safari, or other common browsers. They also help us spot abnormal access and keep the login flow consistent across devices.

Only staff and service partners who need it for hosting, support, payment reconciliation, or security checks can access it. They act under our instructions and may not use your data for their own purposes.

Use the live chat in your account, email [email protected], or send a form request from the contact page. We handle privacy questions daily, and live chat is open 24/7.